Inaclick IT Solutions

Remote support package

Our remote support package includes connection enabling us to proactively check for issues on your servers. This option includes all time spent resolving issues with your systems on the telephone or using remote access tools. The Remote support package is invoiced quarterly and the cost is based on the number of IT users in your business.

PAYG support package

Contact us when you need support. Choose between our ad-hoc support or pre-pay per hour and bank hours for your future support events.

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Full maintenance package

The most comprehensive package we offer with priority remote, telephone and email support with preferential response times. Full maintenance is an all you can eat support option and includes remote server monitoring and management, on-site visits, all labour and parts service hardware failures and loan equipment as required.